Refund policy

THIS PAGE CONTAINS INFORMATION ABOUT YOUR RIGHTS, OBLIGATIONS, LIMITATIONS AND EXCLUSIONS WHICH MAY APPLY TO YOU.

Applicability.

These terms and conditions apply between you and C.E. Leonard Development Co., LLC d/b/a/ Birushi Buna with respect to your purchases of products ("Products") from the Birushi Buna website (the "Internet Purchase Page also known as Customer Checkout Page"). These terms and conditions shall apply and not be altered without the express written permission from Birushi Buna.

Sales from the Internet Purchase Page are limited to Customers who are at least 18 years of age.

Shipping.

Company reserves the right to select alternative carriers for shipments. Shipping charges are invoiced according to costs related to UPS, FedEx or USPS. All liability for loss passes to the customer once it leaves our warehouse, however we will honor replacement merchandise for damaged shipments after the damaged item(s) have been returned to us. Claims of non-delivery will be honored if no proof of delivery is offered by UPS or USPS, otherwise merchandise shall be deemed delivered.

*All domestic orders for the continental U.S. have and will always remain free!

International orders will be based on location and total weight of the coffee being ordered. Additional international shipping charges may be incurred for any accessories purchased.

Payment terms.

Credit card/Debit Card is the default form of payment that will be accepted for Product orders on the Internet Purchase Page from any device. If you're using a mobile device, you continue to use a credit card/debit card options or you can choose PayPal, ApplePay or GooglePay. We accept the following methods of payment: VISA, AMEX, MasterCard, or Discover. All processed orders are subject to availability. Birushi Buna, LLC is not liable for delay in product shipment.

Time In Transit Damage Claims.

Ownership of each product belongs to you, the Customer, once package is picked-up from our distribution facility and sent out to you via our shipping companies. Any damage or loss which occurs during transit will be covered by us unless damage or loss occurs when the package is shipped by special carrier selected by the Customer. Our standard shipping company is United States Postal Service with optional UPS which can be selected at checkout where available.

Returns.

We do not accept returns for perishable items, all sales are final for our coffee line.

Accessories will be able to be returned for an exchange as listed below.

Our policy lasts 30 days from the date you receive the accessories. This date will be verified via the shipping details for your specific order. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return of your accessories, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Defective merchandise will be exchanged for same or similar product (as long as merchandise is in stock and available). Any discontinued items would not be exchanged nor refunded but a store credit will be issued. Store credits are valid for 30 days from the date of issuance. Refunds are not given for any claims.

To complete your return, we require a receipt or proof of purchase in addition to complete the exchange.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@birushibuna.com and send your item to: 64 Norman Ave Trenton New Jersey US 08618 - please do not send your purchase back to the manufacturer as for they will not honor your request.

Limitation of Damages & Liability.

Birushi Buna is in no way liable to any Customer for any special, incidental, consequential or punitive damages, or for any claim by any third party. Customer agrees that for any liability related to the purchase of any Products, Birushi Buna is not liable for any amount of damages above the aggregate dollar amount paid by Customer for the purchases under this agreement.

Reservations & Exceptions.

We reserve the right to adjust pricing on products without notice. In addition we reserve the right to modify terms, specifications and the like for Products on the Internet Purchase Page or Website at any time without notice. Any errors in Product specifications, descriptions, and pricing are subject to correction by us. We also reserve the right to reject any order that is not consistent with these terms & conditions or our sales policy guidelines.

Governing Law.

Our Website, including the Internet Purchase Page, are operated and administered by offices in the State of New Jersey, U.S.A.. This agreement and any sales here-under shall be governed by the laws of the State of New Jersey. Customer agrees to submit to the jurisdiction and venue of the federal or state courts of the State of New Jersey, County of Mercer, for any disputes, claims or causes of action involving this Internet site, the Internet Purchase Page, or these terms & conditions. Customer and/or Website visitors agree to abide the laws of the United States and any applicable state laws. No representations are made that this Internet site, the Internet Purchase Page, or any of our Website information or materials, products or contents are appropriate or available for use outside the United States of America.